Fact: Consumers with complex behavioral health needs are more likely to see negative healthcare outcomes, shorter life expectancy and require more extensive services in high-cost centers.
Fact: Those with serious mental health disabilities are more likely to mismanage chronic conditions and experience housing instability.
Fact: Many of these conditions can be proactively managed at a lower cost, with integrated models.
What: Is an integrated care model? Management of primary care, behavioral health and unmet social needs with a coordinated approach.
Why: The push towards integrated care? Simple – Integrated care models improve outcomes and reduce costs better than siloed services.
Fact: Most software vendors are siloed in certain specialties, regions, and payers. Their systems do not have the capability to manage the different aspects of integrated care in the current dynamic setting, nor do they understand the Key Drivers of an integrated practice.
Every integrated care practice runs on three key drivers that we call “the three Cs”
CARE
CASH
COORDINATION
Would the EHR system enable you to provide not only behavioral health but also multi-specialty care? Can it aggregate a single health record without having to use a assortment of software systems? Most integrated providers cobble together a solution from multiple vendors($ + $). Further, these system do not adapt to your best practices.
The EHR system must be able to manage multiple programs, funding streams, and comply with billing and reporting requirements. Most practices derive their revenue from the funding of programs they implement. Each program has different reporting structures, data gathering requirements, and billing rules. You should not need different systems to comply with different programs.
The EHR system must be able to manage multiple programs, funding streams, and comply with billing and reporting requirements. Most practices derive their revenue from the funding of programs they implement. Each program has different reporting structures, data gathering requirements, and billing rules. You should not need different systems to comply with different programs.
“Treat the whole-person.” In order to provide integrated care it is not enough to assemble information from within the agency, but also from the healthcare ecosystem - other providers, hospitals, labs etc. The purpose of a Health Information Exchange (HIE) is just that: to exchange health information thus improving the speed, quality, safety and cost of patient care.
Ultimately, the EHR system you select should enable better health and business outcomes as well as increased client satisfaction - Care, Cash, and Coordination.