Telemedicine for Healthcare Providers - Establish your digital presence

Our core features

Prescribe Medications
Allocate times to consult
Receive appointments
Get paid if not free service
Consult by Video/Audio
Enter Chart Notes

MU

Integrated MU certified EHR
Export notes to current EHR

CCDA

Notes in CCDA format
Report to Public Health Registries

FAQ

  • Why is this service free?
    • Our company mission is to make Health IT affordable and accessible to everyone.Our enterprise software product, blueEHR-HITaaS subsidizes blueTeleMed. We made this product free to serve our social mission during the COVID-19 crisis.
  • What would the charges be if and when you plan to charge?
    • We expect to price it at $10 per user per month.
  • Is there a cost to the service?
    • Providers of free service will never have to pay for the platform.
    • We plan to charge for all new “commercial provider” sign ups from April 1, 2021. All users in the system until that point will be grandfathered in and will not have to pay.
    • Meanwhile there is a current paid option for users with custom needs. Please see FAQ-paid features.
  • Who do you mean by a "commercial provider"?
    • Any provider who charges for his service using blueTeleMed is deemed a commercial provider.
  • Why is this service free?
    • Our company mission is to make Health IT affordable and accessible to everyone.Our enterprise software product, blueEHR-HITaaS subsidizes blueTeleMed. We made this product free to serve our social mission during the COVID-19 crisis.
  • What would the charges be if and when you plan to charge?
    • We expect to price it at $10 per user per month.
  • Who owns the data?
    • We have always believed that the data is owned by the client.
  • Would I need an internet connection?
    • Of course you need an internet connection: phone, cable, or wireless.
  • Who do you mean by a "commercial provider"?
    • Any provider who charges for his service using blueTeleMed is deemed a commercial provider.
  • Is an EHR part of blueTeleMed?
    • Yes, Meaningful Use stage 3 certified blueEHR is the base of the system.
  • Can I write prescriptions?
    • You can write prescriptions to print. ePrescription is not included in the free version.
  • Can I customize the forms?
    • Yes, for the paid version there is a forms builder that you may use to build forms to your liking.
  • Can I schedule patients?
    • Yes, there is full calendar and scheduling feature.
  • Do you provide SOAP notes?
    • We provide a standardized SOAP Form.
  • Is practice management included?
    • No. See FAQ on integrating with billing software.
  • Is this a secure system?
    • Our product blueEHR is a MU certified product that is HIPAA & HITECH Complaint. We have been certified in all stages of MU during the last decade. In other words, we are not a new startup. Our products have been tried and tested and certified.
  • Can I get billing information to transmit to my medical billing software?
    • Yes, you can download the x12 files.
    • APIs that trigger export of X12 on sign off of encounter is available as well.
  • Do I have to reenter all the information into my current EHR system?
    • No, you may send visit notes in CCDA format via “Direct” protocol to your existing EHR system.
    • Alternatively you export CCDA formats that can be uploaded to your current EHR system.
  • Can I add my “Direct” ID for messaging?
    • Yes.
  • How do I connect Diagnostic Medical Equipments?
    • Yes, for the paid version we give you access to our API documentation and your tech team can integrated DME to our platform.
  • Who owns the data?
    • We have always believed that the data is owned by the client.
  • How do you verify our credentials?
    • When you sign up we ask you to provide us with information about your licensing authority, and we verify with them.
  • Would I need an internet connection?
    • Of course you need an internet connection: phone, cable, or wireless.
  • How do I get trained?
    • The system is user-friendly and intuitive – little training is required.
    • Training videos and documentation are available on this website.
  • What kind of equipment do I need to do telemedicine?
    • You would need a computer with a video camera.
    • You can also use mobile phone or a tablet computer, both with video camera.
  • What kind of internet speed is required?
    • We recommend at least 1 Mbps speed for you internet connection.
  • Is technical support available?
    • Yes, our support team is on standby.
    • Contact support@blueehr.com
  • Do I have to be listed on the blueTeleMed lists?
    • Yes, every provider using the system must permit us to list them as a provider for the public to choose from.
  • Do clients have to download the app?
    • It is recommended that they do. They can use their computer as well.
  • What equipment do the clients need to have?
    • Computer, smartphone, or tablet with video camera. Internet bandwidth of at least 1 mbps.
  • What is the advantage of listing in blueTeleMed?
    • Our expectation is that the website will have high number of visitors looking for quality providers which in turn means higher number of clients for you.
  • How will I engage my existing clients?
    • When you schedule an appointment the clients will get a notification by email with a link to access the video session.When they click the link they will be taken to a waiting room until you join the session.
    • If the client has downloaded the blueTeleMed app, a notification will be sent to client’s app and they can join from the smartphone.

A Doctor's journey in blueTeleMed

01

01Login to blueTeleMed

02

02View your appointments

03

03Start video consultation

04

04Add notes and prescription notes

05

05Sign off to conclude visit

Doctor's feedback