We Want to Change the World of EHR and Healthcare IT

We hope you will join our team and support our mission to make healthcare IT accessible and affordable, worldwide.

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Work-Life Balance

We provide a work-life balance. It is important that our employees consider us to be a great place to work.

Learning Opportunities

We invest in our team. Our team is our family, and we strive to provide employees with every opportunity to learn and grow.

Supportive Environment

We thrive on =success of one another and do all we can to help each other succeed, form friendships, and more.

Customer Oriented

We never forget why we are here. We work to make healthcare IT simplified and deliver a great customer experience.

Become part of a revolution in healthcare IT. Join us today!

Job Title: Implementation Support Specialist
Department: Implementation
Experience: 0 – 2 years
Educational Qualification: Any Graduate/Post Graduate
Reporting To: Manager Implementation
Salary Package: Best in the Industry

 

Job Profile

  • Analysing the requirements of the clients.
  • Co-ordinating with the clients and IT departments in the effective implementation of the software.
  • Provide online demos.
  • Effective communication with the Managers regarding the client requirements and expectations regarding the software.
  • Provide consultation and necessary support to the clients as and when required.
  • Documentation of the requirements for an effective implementation and necessary support.
  • Provide necessary support after the implementation of the software (post implementation) as and when required.
  • Handle implementation support as per the quality norms prescribed.
  • Involve in research and assistance for the new products and services.

 

Required Skill Sets

  • Experience in handling Implementation Support in US Healthcare.
  • Ability to analyse the requirements of the clients in an effective way.
  • Have good knowledge with the latest Healthcare/Open EMR.
  • Have the adherence to follow up with the clients as and when required.
  • Need good patience, attentiveness and calming presence in handling the clients.
  • Have good knowledge skills about the software.
  • Have good attitude and time management skills.
  • Have good oral and written communication skills.
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