What’s the SOAPware alternative?
By now many of you have probably heard – SOAPware EHR exists no longer and current users must find another solution before the end of February 2018. If you were to google “soapware” today, you would notice that half the first page of results are advertisements posted by various other EHR/EMR companies offering free transition, free data conversion, and whatever else might entice the users to switch to a SOAPware alternative.
We’ve been in this business now for more than a decade ourselves… I can’t say I was flabbergasted at the feeding frenzy.
It did make me wonder though… Why didn’t SOPAware (as a company) sell their business to another firm who would have taken care of its clients? Many SOAPware users grew with them from their rudimentary start to a full-fledged product. What does the next, ideal EHR look like for those current users?
I am not in a position to answer the first point with any degree of authority nor certainty. But from this outside perspective, it definitely looks like SOAPware left money on the table.
The second point, I can speak to easily. SOAPware’s history parallels ours, inasmuch as they were a fledgling company with limited offerings that grew into a feasible eHealth solution with a wide range and breadth of offerings for their users (the parallel definitively ends there). Needless to say, I have some thoughts.
Let’s return to that litany of offers on google: cheap is not necessarily good. Just because someone offers freebies is not reason enough to switch. Many of these SOAPware alternative offers do not give currentusers credit.
The first phase of EHR implementation is past. Users now know their difficulties and gaps their software cannot meet. SOAPware users are looking for a software that will meet their unique needs. It sometimes helps to make a list of features users cannot live without, and features they can. EHR software should enable providers to practice naturally, rather than adapt to the (potentially) convoluted workflow a new EHR software presents.
Transitioning EHR providers can be cumbersome and frustrating. Many EHR companies do not provide data to users to easily transition… There are some companies on the market that function differently and SOAPware users (and indeed, any transitioning EHR user) should make sure that their new EHR vendor has that different philosophy.
Larger EHR vendors are not necessarily better (or even, good). Consider, just as one example, the reports of eClinicalworks’s settlement with the DOJ and another class action suit for a billion dollars.
In any case – choosing a new EHR, a SOAPware alternative is a big decision (which, really goes without saying) and the death of this EHR company allows several healthcare organizations the opportunity to start anew with a company that fits their needs perfectly. In this age of technological innovation, there is no reason why health tech shouldn’t perfectly fit the needs of their customer.
Consider the following aspects when looking for a SOAPware alternative:
- Is the EHR flexible to meet unique workflows?
- Does it have all the features YOU need?
- Is it scalable?
- Would the data be held hostage?
- Is there a strong support team behind the product?
The transition is bound to be difficult, but this is also an exciting time to develop a partnership with a new company who may – just may – have a product better suited to your needs.
- Telehealth: Technology meets HealthcareApr 11 , 2019
- Integrated Care: The Future of Behavioral HealthMar 29 , 2019
- Troubles with Getting Mental Health Help and InsuranceMar 15 , 2019
- Cloud Based EHR software for Clinical Care in Emerging CountriesSep 18 , 2018
- 7 Things to do to Protect Against Ransomware AttacksAug 08 , 2018
- Oh EHR, how can we love thee?Apr 20 , 2018
- What’s in Store for Practice Fusion UsersJan 31 , 2018
- What is precision medicine? And how can EHR help?Jan 05 , 2018
- What’s the SOAPware alternative?Dec 15 , 2017
- Artificial Intelligence, EHRs and the future of health technologyNov 02 , 2017
- ACA Executive order’s impact on EMR and eHealth technologyOct 25 , 2017
- EHRs and Mental Health: What Needs to Change?Sep 29 , 2017
- American Medical Association (And Others) Unhappy With EHR ProvidersSep 22 , 2017
- A Celebration of Citizenship DaySep 18 , 2017
- Amazon’s Stealthy Foray Into the World of EHRAug 18 , 2017
- Google, the Gender Gap and Personal ResponsibilityAug 10 , 2017
- Neal Patterson and the Mission of Health ITJul 21 , 2017
- The Myth About Motivating People To PerformJul 14 , 2017
- Fragmented health data and personalized medicine: What to do?Jul 07 , 2017
- Apple’s Venture Into the World of EHR SoftwareJun 23 , 2017
- What does the U.K. health record hack mean for eHealth security?Jun 15 , 2017
- Why Doctors need an All-rounder Healthcare Solution?Mar 19 , 2016
- Are we ready for data-driven healthcare?Mar 12 , 2016
- Using Medicare And Private Sector Claims Data for Patient care QualityFeb 26 , 2016
- The Doctor must “Evolve” with the TechnologyFeb 26 , 2016
- The 2015 Practice Profitability IndexFeb 25 , 2016
- Telemedicine – Benefits and ChallengesFeb 24 , 2016
- ‘Mind Your Risks’ – The NIH health campaignFeb 22 , 2016
- Middle East and Arab Health 2016Feb 03 , 2016
- Medical Billing in 2016Jan 08 , 2016
- CMS publishes 2014 National Health ExpendituresJan 02 , 2016
- Results from the Practice Profitability Index 2015Dec 16 , 2015
- This National Diabetes Month, you have a role in diabetes education and supportNov 26 , 2015
- Safe Texting in HealthCare: Do’s & Dont’sNov 18 , 2015
- Is TeleMedicine the future of healthcare ?Nov 13 , 2015
- Evaluating specific KPIs can improve business performanceNov 09 , 2015
- 50 Years of Medicare: More than 55 million Americans covered by MedicareSep 23 , 2015
- How Much Does Healthcare Cost Matter To A Patient?Sep 18 , 2015
- How does Affordable Care Act Change Your Practice?Sep 11 , 2015
- A ‘Don’t Do’ List to avoid patient no-showsAug 21 , 2015
- Add more patients and grow your medical business in 5 easy stepsAug 05 , 2015
- Medicare Trust Fund is now protected by the Fraud Prevention SystemJul 16 , 2015
- ICD-10: A Short StoryMay 19 , 2015
- Patient portals and patient engagement: Is there a link?Apr 21 , 2015
- Meaningful Use Stage 3: First LookApr 07 , 2015
- 6 Ways Physicians can Free Patient RecordsMar 17 , 2015
- Is the EHR market saturated?Dec 04 , 2014
- 5 Benefits of healthcare information exchanges for small practicesApr 22 , 2014
- New Study shows EMR Adoption Increases Patient Confidence, Loyalty and SatisfactionApr 22 , 2014
- Cloud-Based EMR Vendors and Patient Data SecurityApr 22 , 2014